What our clients say about us

Graham Jelfs Avatar
Graham Jelfs

Excellent service from professional and caring staff. 19/08/19

Eileen Edwards Avatar
Eileen Edwards

Huge thank you to John and the team for doing an emergency hip operation on Jack today , so glad it seems to have gone well.

Canโ€™t wait to have Jack home again
17/08/19

Meryl Rimmer Avatar
Meryl Rimmer

What a wonderful veterinary practice - professional, caring & friendly. John & colleagues really care about the service they provide & give the best medical help & advice. I can't recommend them highly enough. 16/08/19

Cassie C Colquhoun Avatar
Cassie C Colquhoun

From the receptionist to the vets they are all so wonderful. The receptionist are so friendly and show there concern for my my two hyper Boxer pups, The vets are wonderful and their consulations are spot on, hey have never let me down. Moving from London from a great vet, I am so lucky to have found Mansion Hill Vets who are also fantastic. 16/08/19

Victoria Paxton Avatar
Victoria Paxton

All the team are compassionate and highly skilled. 13/08/19

Jo-anne Bearman Avatar
Jo-anne Bearman

Brilliant vets practice with the loveliest staff you have ever met. Nothing is ever to much for them and they treat every animal as if it was there own 08/08/19

Matti Barrett Avatar
Matti Barrett

Quite simply the best vet around 17/07/19

Ian Nicholls Avatar
Ian Nicholls

Everyone there is really friendly and helpful. We booked our doggie in for an eye operation and teeth clean. David talked us through everything we needed to know, leaving us reassured that she was in safe hands. And she was - he did an amazing job.

The aftercare has been fantastic too. Canโ€™t recommend them highly enough. Well pleased, and our doggie is loads happier. Thank you ๐Ÿ™‚
28/06/19

sharon stacey Avatar
sharon stacey

My dog has been cared for, for many years. By the wonderful staff at Mansion Hill vets, they really are very caring and treated my dog Toby as if it were their own pet. Sadly Toby was put to sleep through old age and illnesses. David was the most kind and considerate man to of helped me through the last few minutes (and afterwards) when Toby finally left me. Absolutely brilliant and caring!

Thank you all so very very much, for everything....๐Ÿ˜ข
23/06/19

Beverley Farley Avatar
Beverley Farley

Fantastic service and always so accommodating. Your pets best interests always the highest priority. So happy with all that is done for Ralph and Evvie. 19/06/19

Karl English Avatar
Karl English

Fantastic people and a fantastic practice been brilliant with my dog how has epically ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป 15/04/19

Annie 989 Avatar
Annie 989

Patient, caring, and understanding. Everything you could ever ask for in a vet practice. Our husky ended up needing surgery when she was only a few months old and the staff took such great care of her, she actually enjoys visiting them all. We've had issues getting our staffy to the vets, but Lin was fantastic during cuddle club and even welcomed our other dogs tagging along. We've lost a few furry friends along the way, but we wouldn't trust any other vets with our babies - thank you all 10/04/19

Annie Shea Avatar
Annie Shea

Fantastic service , very compassionate when loosing a pet 03/04/19

Sasha Davies Avatar
Sasha Davies

My dog had an opp with john and i cant recommended this vets enough. This will now be our new vets! Thank you everyone ๐Ÿ‘๐Ÿ‘ 30/03/19

Jane Cooke Avatar
Jane Cooke

Thank you so much for caring for our cat last week. Sadly the outcome wasnโ€™t good but I know Dave did everything he could to save her. We even received a sympathy card after she died. 200% recommend this practise 16/03/19

Pam Williams Avatar
Pam Williams

First class service ...so pleased I was able to get my dogs into the practice recently to care for my 2 German Shepherds.

Thanks for caring for Lucas yesterday. .

Amazing nothing to much trouble ....
14/03/19

Chrissie Lapper Avatar
Chrissie Lapper

Amazing caring staff. Treat you like family and your pets 12/03/19

Jennie Fortnum Avatar
Jennie Fortnum

Welcoming and calm atmosphere attention to detail the feeling that David had checked Tedโ€™s history and knew all about him . Ted is a 13 1/2 year old English cocker but we were never made to feel old is not worth worrying about....big thank you 03/03/19

Mark Harris Avatar
Mark Harris

Cannot recommend them highly enough. Staff are all very friendly and John goes above and beyond, even sending me txt messages to update me on test results while I mason vacation and then calling me at 8.20 in the evening to give more advice. Excellent! 01/03/19

Stephanie Herbert Avatar
Stephanie Herbert

When our British Blue Max joined our family I wanted a veterinary practice that would give a personal, professional service laced with kindness and patience. Every time we visit, whatever vet we see, I know Max will be treated with gentleness and respect. Couldnโ€™t recommend Mansion Hill highly enough! Thank you. 17/02/19

Michelle Smith Avatar
Michelle Smith

Good, friendly vet surgery, hardly ever too busy in the waiting room, which is great for nervous animals, and after a big operation that took 6mths to heal, the after care from john was brilliant, giving us his mobile number in times of urgency or just advice, thank you. 11/02/19

Cathy Nash Avatar
Cathy Nash

Friendly people from the receptionist to the vet

So helpful

Wants whatโ€™s best for your pet rather than there bank balance
30/01/19

Lynda Summers Avatar
Lynda Summers

Everything & everyone are very professional 21/01/19

Beth Elmer Avatar
Beth Elmer

My first trip to mansion hill this evening and im very happy with the service we recieved Katherine was amazing listened to everything we discussed with her she took the time and patience with our Chow Chow who hates the vets and made the experience more bearable for him. Thank you 07/01/19

Feesam Banlov Avatar
Feesam Banlov

Excellent service delivered with kindness & compassion. My dogs are never frightened just excited to see everyone. I couldnโ€™t recommend Mansion Hill enough. 04/01/19

Vic Fitzwater Avatar
Vic Fitzwater

Iโ€™m so pleased I have my animals registered here. My dog had a worrying symptom last night. The surgery contacted me first thing this morning. We saw John and by mid day my girl was so much more comfortable, just as John said she would be. This is a lovely surgery. Individualised care, genuine and thorough. Canโ€™t ask for more. Thank you. 27/12/18

S. Cheesman Avatar
S. Cheesman

Cannot recommend this practice enough! I was really nervous about my guinea pig's lump removal, but the operation went smoothly and the after care has been excellent. It also helps that the practice is small and so the team really gets to know you and your pets. Thank you so much! 18/12/18

Doug Connor Avatar
Doug Connor

Cordiality, Competence, Care - for both me and my pets! - These are the key strengths of this practice. 06/12/18

Christopher Michael Avatar
Christopher Michael

Been going for years and always love the service and friendly atmosphere from all staff. 25/11/18

Jenny Robinson Avatar
Jenny Robinson

So pleased to now have my 3 dogs registered. So many recommendations and today first appointment was beyond expectations. Thank you my stressed dog was so relaxed with you wagging his tail! Couldnโ€™t be more pleased. 24/11/18

Jo Anna Avatar
Jo Anna

Very pleased I made the decision to change Vets. I took my Lhasa in today to meet Rachel for a cuddle clinic. She was very nervous but Rachel didn't put any pressure on her and just sat on the floor talking to her ๐Ÿ˜ Thank you Rachel for your time and hopefully she'll take a treat off you soon ๐Ÿ˜‰ 17/11/18

Sonia Morris Avatar
Sonia Morris

Sonia Morris Very friendly professional team Mia is so nervous that we take her to the cuddle clinic and the last time we took her she was really starting to get better and was loving it a few months ago we had to say goodbye to a thirteen year old and I and my Husband was very upset and we are given cups of tea and tissues and everybody was very helpful..We are very glad we left a vet in the Town where our dogs were just a no. A very big thank you to John & everyone at Mansion Hill..๐Ÿ•๐Ÿ• 06/11/18

Tim Pridmore Avatar
Tim Pridmore

Friendly committed staff who go the extra mile to help our beloved pets keep happy and healthy.. 06/11/18

Vickie Jenkins Avatar
Vickie Jenkins

Friendly professional team. I love their holistic care ethic and Tula loved her cuddle clinic. I have noticed in her previous veterinary clinic she would stress lick the table. But this time.. Nothing, she was so comfortable. Highly recommended. 02/11/18

Maxine Preece Avatar
Maxine Preece

absolutely amazing wouldnt go elsewhere,have helped so much with many challenges ive faced the past few years. the customer services is amazing treated like a friend then a customer. would highly recommend. 28/09/18

Jordan Wynne Avatar
Jordan Wynne

Registered my pup today , what a great team and practise. 5 stars from me ๐Ÿ‘Œ 19/09/18

Kate Snow Avatar
Kate Snow

Yet again the Mansion Hill team have surpassed themselves!!!

You are all wonderful people and not only do you care about your animals but their owners too!!! Offering tea, water and tissues for this very emotional dog owner after a nasty stick injury. Thank you again John Taylor and your fabulous team
17/09/18

Andrea Brown Avatar
Andrea Brown

My first visit to the vets last week and was made to feel very welcomed. The vet was very thorough and explained everything was very pleased with my first experience and would highly recommend this friendly practice. 13/09/18

Berry Jordan-King Avatar
Berry Jordan-King

Everything ! They are brilliant 05/09/18

Diana Pau Avatar
Diana Pau

so many ways to keep in touch book apps and talk to staff x 30/08/18

Renee Bridge Avatar
Renee Bridge

Amazing all I can say amazing staff amazing care for my pup while under the care of you for his op thank you John for doing his operation for us and looking after him so well 26/08/18

Richard Bridge Avatar
Richard Bridge

My pup got sent hear from vets4pets for a operation John and his team are just amazing thank you all for helping our pup threw such a horrid time and giving him such amazing care while with u amazing ๐Ÿ˜„ 5* from us 26/08/18

Lorraine Lynsey Mepham Avatar
Lorraine Lynsey Mepham

Absolutely brilliant and very good with my dog and all animals 25/08/18

Renee Bridge Avatar
Renee Bridge

Totally amazing got sent here from vets 4 Pets as my pup needed surgery I could not of wished for him to have gone to any better place. John who did op was so caring and explained everything that was going to happy then when we picked him up Ewan was amazing had all the time for us to go threw his care etc and answered all worrys we had all staff friendly very warm friendly practice

Thanks all for helping my pup after his nasty fall
24/08/18

Sue Lawrie Avatar
Sue Lawrie

They are so passionate and caring and you can get an appointment any time especially if it is urgent. 13/08/18

Sophie Pemberton Avatar
Sophie Pemberton

Ewan has been so good with Tiggs so far! Everyone is so friendly and understanding. My dog is very nervous and they make his trips quick and easy for him! 10/08/18

Julie Saggers Avatar
Julie Saggers

I wouldn't take our dog anywhere else ! The staff are so lovely, helpful and caring. Always a first class service. Thank you !! 08/08/18

Jackie Rabaiotti Avatar
Jackie Rabaiotti

They were always very supportive to us whenever we used there services. Made you feel they cared about your loved pet as much as you did. Partially brilliant when we had to say goodbye to our beloved dog. 08/08/18

Hel Beacon Avatar
Hel Beacon

highly recommended. would not take my girlies anywhere else. these guys care so much for the animals and customer service is amazingly gold star. 06/08/18

Helen Rea Avatar
Helen Rea

We all Love the staff, the service and the friendliness .

Nell too

Thanks
06/08/18