I recently went to Mansion Hill Vets for a second opinion and met John. He listened and explained everything, made... read moreI recently went to Mansion Hill Vets for a second opinion and met John. He listened and explained everything, made recommendations, explained risks and was kind, caring and friendly. My dog has since had a biopsy and yesterday surgery there. When I dropped her off for surgery I found Ewan again..... Ewan looked after my pets at a different practice and many of us were so disappointed when he left..... I have found him once more and will tell all! I met Katy on collection who explained the aftercare so thoroughly and answered all my questions, such a lovely kind, caring person. The ladies on reception have been so helpful and friendly, so kind when I had a few tears and so helpful helping me complete an insurance form. When I rang to ask if she was ok as she had heart problems previously elsewhere, I apologised for being a nuisance and the lovely receptionists kept saying stop apologising, they were so kind. Well what more can I say, I'm back tomorrow for a post op check and just hoping they can take 3 more dogs, a rabbit, a cat and my daughters 4 birds.I can't recommend them more highly on my recent experiences. Thank you so much all of you for being so kind to Lilly Schnauzer and I xx read less - 9/27/2019
