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Getting the Most out of a Video Consultation

Have you told us how you want to be contacted? We can use WhatsApp, Skype, Facetime, Facebook Messenger or we can arrange a web conference on your PC/ laptop. WhatsApp – we need the mobile number of the phone you’ll be using Skype – we need your Skype username, and you may need to accept our contact request depending on …

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Lockdown Measures

Following the Prime Minister’s instructions to minimise all non essential travel and contact, we have put the following measures in place. These measures will be reviewed on 13th April. We are amending our procedures to ensure we continue to fulfill our ethical obligation to our patients and their owners while complying with the government’s instructions. We will be minimising our …

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COVID 19 – What you can do to stay healthy when visiting the vets

To prevent overloading the NHS we need to slow the spread of coronavirus. We do this by avoiding unnecessary contact, but pets still get ill and will need treatment. The principles here are all designed to help you get in and out of the surgery with minimal contact with other people Unless an emergency all consultations will be via our …

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Getting your pet to the vet safely

More and more people have to self-isolate due to the recent coronavirus (COVID 19) outbreak, but our pets still need vet attention occasionally. We have arranged a special discount with Mel’s Pet Taxi- for only £10 Mel will pick up your pet, bring them to us, wait and bring them back afterwards. I set up this taxi service as so …

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Video Consults

Your pet’s welfare is our absolute highest priority and during the current coronavirus (COVID 19) outbreak we recognise that you may be advised to avoid other people. This may make getting them veterinary attention difficult. We are now offering video consultations with me (John Taylor MRCVS) so you can get the best advice for your pet from the comfort of …

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Laparoscopic (keyhole) spay – why you should consider it

At Mansion Hill we offer the option of a laparoscopic spay when you are getting your female dog neutered. This involves a keyhole surgery procedure – instead of opening the abdomen as in the “traditional” procedure we instead make two small holes (5-10mm) in the middle of her belly through which we can pass a camera and instruments. What are …

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Petplan Veterinary Awards 2020

Oscars of the Veterinary world! It only takes a minute to vote but it means a lot to us There are 5 categories this year to nominate for – Practice of the Year– Practice Manager of the Year– Practice Support Staff of the Year– Vet Nurse of the Year– Vet of the Year Let our team know how special they …

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Thoughts on euthanasia

Coming to the end of a much loved pet’s life can be really hard- what can we do to help us make decisions, and what can we expect?