Mansion Hill Veterinary Practice is a small animal veterinary surgery serving Banbury and the villages of Middleton Cheney, Chacombe, Farthinghoe, Marston St Lawrence, Wardington, Thenford, Overthorpe, Williamscote, Cropredy and Nethercote

There for your animal, from routine worming and vaccinations to life-saving surgical procedures and treatments.

Opening hours
Our staff
How to find us
Photo tour
What our clients say about us
Our prices
Our terms of business
Client satisfaction survey 2009
Emergencies  
 Client satisfaction survey 2006

Exactly 50% of all questionnaires sent out were returned, a fabulous response rate! Many thanks to all who participated.

How do you rate...

..Quality of premises and parking

  • Excellent 76%
  • Good 23%
  • Fair 1%
  • Poor 0%

...Presentation and cleanliness of premises

  • Excellent 92%
  • Good 8%
  • Fair 0%
  • Poor 0%

...Friendliness of the staff

  • Excellent 97%
  • Good 3%
  • Fair 0%
  • Poor 0%

...Convenience of appointment times

  • Excellent 81%
  • Good 18%
  • Fair 1%
  • Poor 0%

...The way your enquiries are dealt with by reception staff

  • Excellent 89%
  • Good 11%
  • Fair 0%
  • Poor 0%

...The suitability of veterinary advice given

  • Excellent 91%
  • Good 9%
  • Fair 0%
  • Poor 0%

...How well the vet conveyed information and advice

  • Excellent 92%
  • Good 8%
  • Fair 0%
  • Poor 0%

...The range of pet diets, toys and accessories on offer

  • Excellent 55%
  • Good 40%
  • Fair 5%
  • Poor 0%

How did you first hear about the practice? - some respondents selected more than one option

  • Advert 23%
  • Leaflet 20%
  • Signage 16%
  • Word of mouth 40%
  • Internet 3%
  • Newspaper 2%
  • Phone Book 3%

What was the main factor that made you choose to register your pets? - some respondents selected more than one option

  • Location 86%
  • Price 9%
  • Reputation 23%
  • Life threatening accident 1%
  • Ease of parking 13%
  • Bad experience of other vets 2%
  • The continuity of veterinary care 1%

What could we improve on in the future?

  • Cheaper- 1 respondent
  • Better parking- 1 respondent

What additional services would you like us to offer in the future?

  • Grooming service 11%
  • Out of hours service 47%
  • More vets 2%
  • Second surgery 2%
  • Boarding facilities 13%
  • Equine 17%
  • Late night opening 4%
  • Pet insurance1%
  • Discounts 1%
  • Pet sitting service 1%
  • Educational days 1%
  • Dog training 1%
  • Farm animals 1%


133 main road, middleton cheney, banbury, northants. OX17 2PP T: 01295 712110