Mansion Hill Veterinary Practice is a small animal veterinary surgery serving Banbury and the villages of Middleton Cheney, Chacombe, Farthinghoe, Marston St Lawrence, Wardington, Thenford, Overthorpe, Williamscote, Cropredy and Nethercote

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 Recruiting now – Reception Administrator

Full Time Reception Administrator (2 x P/T may be available for exceptional candidates)

We're a small, hard working team, looking for an outstanding person to run our reception.

You will be a customer service specialist and will have demonstrated exceptional communication skills and organisational ability in previous positions. You will have a strong work ethic and the ability to work under pressure. You will perform your duties in a professional and friendly manner and will routinely exceed our clients' expectations.

You will already be a pet owner and will understand that in this profession it can be necessary to get your hands dirty - gloves provided :) Experience in the veterinary industry is desirable, but the right attitude and skills are more important.

Duties will include:
Responding to client enquiries in person, by phone, e-mail and letter; Management of surgery diary, including meeting and appointment booking; Management of monthly client reminders by letter, text and e-mail; Ordering of surgery stock and supplies; Maintaining cleanliness, hygiene and presentation standards of the surgery; Collation of new client welcome literature; Preparation and filing of surgery paperwork; Administration of weekly team meetings including production of meeting minutes; Occasional assistance with nursing duties.

The successful candidate will enjoy an excellent work environment and will be rewarded with a competitive package and scope for progression within the business.

This is a responsible position and we value our reception team members highly - you will be the face of our business and play an enormous part in our success. If you are ready for a fast-paced, varied new role, please get in touch.

Apply in writing stating job reference 020 for the attention of Angela Taylor.




133 main road, middleton cheney, banbury, northants. OX17 2PP T: 01295 712110